Refund Policy

Last updated: October 28, 2026

This policy applies to all paid promotions on mmolistserver.com (Crown and Elite listings, and top, side and wide banners). These are digital services that start as soon as your payment is confirmed.

In short: cancel within 24 hours of payment and you get 80% back. After 24 hours there are no refunds.

1. Within 24 hours of payment

You may cancel and request a refund within 24 hours of your payment.
We refund the amount you paid minus a 20% fee (you receive 80%). Example: you paid $20, you receive $16.
The refund goes to your original PayPal payment method. We process requests as quickly as we can, and PayPal may need several business days to show it.
When a refund is granted, the promotion is switched off.

2. After 24 hours

After 24 hours from payment, the full amount is non-refundable, even if you cancel the service early, delete your listing or account, stop using the promotion, or your banner is not approved.

3. If something goes wrong on our side

If you were charged but the promotion was not activated because of a technical error on our side, or you were charged twice for the same order, we will fix it or refund you in full. Please contact us within 7 days.

4. How to request a refund

Email support@mmolistserver.com from your account email. Include your server name and the date and amount of the payment (or the PayPal transaction ID).

5. Other notes

Promotions are not renewed automatically, and we never charge you again without your action.
The free third week in a 2-week purchase is part of the same payment. Refunds are calculated on the amount actually paid.
Rejected banners: you can upload a replacement at any time. Your slot stays reserved for the paid period.
Please contact us before opening a PayPal dispute. We may suspend accounts connected to unjustified chargebacks.
Nothing in this policy limits rights that the law of your country gives you and that cannot be waived.